Shipping policy
Shipping Policy
At EMARAGLOW™, we aim to deliver your order quickly and safely.
Please review our shipping policy below.
Order Processing
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Orders are processed daily, excluding public holidays.
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Once your order is confirmed, it is prepared for dispatch as quickly as possible.
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You will receive a confirmation once your order is handed over to the courier.
Delivery Timeframes
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Dubai: Same-Day Delivery (subject to order cut-off time)
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Other Emirates: Next-Day Delivery
Delivery times are estimated and may vary due to external factors such as weather, traffic, or courier capacity.
Shipping Fees
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Shipping fees, if applicable, are clearly displayed at checkout.
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Delivery fees are non-refundable once the order has been dispatched.
Cash on Delivery (COD)
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Cash on Delivery is available across UAE.
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Please ensure someone is available at the delivery address to receive and pay for the order.
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Orders may be cancelled or restricted for customers with repeated failed or refused deliveries.
Address Accuracy
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Customers are responsible for providing complete and accurate delivery information.
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EMARAGLOW™ is not responsible for delays or failed deliveries caused by incorrect or incomplete address details.
Delivery Issues
If you experience any issues with your delivery:
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Contact us within 48 hours of delivery
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Provide relevant details or photos (if applicable) to help us assist you quickly
Undeliverable Packages
Orders that cannot be delivered due to:
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Customer unavailability
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Incorrect address
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Refused delivery
may be returned to us. Additional charges may apply for re-delivery.
Contact Us
For shipping-related questions, please reach out via the contact details available on our Contact page.
